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Technical Support Specialist for Broadcasting
2 months ago
Key Responsibilities:
- Acquire knowledge, test, and provide support for the Sound+ cloud playout system.
- Collaborate with Program Directors and Engineers to transition stations from NexGen to Sound+ and manage all related tasks.
- Assist in locating missing content and ensure it is prepared for broadcast.
- Address silence incidents and investigate the causes to prevent future occurrences.
- Utilize GSelector for log exports and troubleshooting.
- Employ audio editing tools effectively.
- Analyze application logs to understand issues.
- Adhere to established processes to ensure consistent outcomes.
- Maintain a calm demeanor, think critically, and act with purpose.
Qualifications:
- A strong understanding of radio operations and advanced technical skills.
- Experience with brokered programming and the ability to manage timing for top-of-hour news.
- Proven experience in engineering sports remotes and handling unexpected challenges.
This position is fully remote, allowing you to work from any location. We offer flexibility regarding a 4 or 5-day work week. However, as a 24/7 operation, your schedule may include weekends and occasional nights.
Essential Attributes:
- Respect for colleagues and a belief in mutual respect.
- Comprehensive understanding of job responsibilities.
- Open and effective communication that fosters teamwork and consensus.
- Strong analytical and problem-solving capabilities.
- Ability to work independently with minimal supervision.
- Commitment to enhancing processes for improved team performance.
- Professional communication that emphasizes diplomacy, empathy, and patience.
Compensation:
Salary will be determined based on various factors, including relevant experience, skills, and alignment with market standards.
$30.00 per hour
Benefits:
iHeartMedia offers a flexible benefits package designed to meet the diverse needs of our workforce, including:
- Employer-sponsored medical, dental, and vision plans with various options.
- Company-provided and supplemental life insurance.
- Paid vacation and sick leave.
- Paid holidays, including a floating holiday for personal observance.
- A Spirit Day to encourage community volunteering.
- A 401K retirement plan.
- Employee Assistance Program (EAP) at no cost, offering counseling and support services.
- A range of additional voluntary programs, including spending accounts and accident insurance.
We are continuously accepting applications for this role.
