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Virtual Health Expert
3 weeks ago
As a Virtual Health Clinician, you will play a vital role in providing expert guidance to individuals with health concerns through a 24/7 helpline service.
Your key responsibilities include assessing callers, advising on healthcare options, and guiding at-home management as appropriate.
Key Responsibilities:- Provide health information and assess symptoms.
- Conduct comprehensive telephone assessments.
- Recommend the appropriate time and place of care.
- Refer callers to other services such as GP Helplines, Urgent Care Clinics, and Virtual Emergency Departments.
To succeed in this role, you must be a highly skilled and experienced Registered Nurse with a passion for delivering exceptional virtual care. You will aim to make a positive impact by providing early, appropriate support to individuals with healthcare needs and reducing avoidable strain on emergency services.
Requirements:- Unrestricted registration as a Registered Nurse for a minimum of 3 years.
- At least 3 years of full-time (or equivalent) clinical experience within the last 5 years as a Registered Nurse.
- A varied nursing background involving substantial public contact, including but not limited to complex primary health, acute medical, or emergency department settings.
- Confidence in applying critical thinking and clinical judgment in high-pressure situations across all age groups and clinical presentations.
- Exceptional written and verbal communication skills with compassion and professionalism.
- A high affinity for using computer systems, telehealth platforms, databases, and digital communication tools.
- Ability to work in a flexible, home-based environment.
- Must be located within Australia.
- Part-time or full-time opportunity: Minimum 20 hours per week.
- Flexible shift lengths: 2 to 10 hours.
- Operational hours: 5 PM – 5 AM, Monday to Saturday.
