Business Growth Specialist

3 weeks ago

Melbourne, Victoria, Australia Podium Full time
About Podium

Podium is a cutting-edge technology company dedicated to helping local businesses thrive. Our innovative lead conversion platform, powered by AI and integrations, enables businesses to convert leads faster, communicate more effectively, and drive sales growth.

Our commitment to fostering a culture of exceptional talent has earned us recognition across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies.

Job Description

We are seeking an experienced Business Growth Specialist to join our team. As a key member of our sales team, you will work closely with various departments, including sales, product, marketing, finance, and strategy. Your primary focus will be on upselling, cross-selling, and building strong relationships with your portfolio of customers.

Your Responsibilities:

  • Spearhead the growth and adoption of small business accounts at Podium.
  • Identify new opportunities within existing customer bases and target accounts.
  • Buid deep, long-term relationships with clients to understand their needs and provide tailored solutions using our range of products and services.
  • Provide timely and accurate forecasts, as well as clear visibility into sales and revenue performance, by actively managing your pipeline of opportunities and weekly sales forecasts.
  • Conduct warm handoffs in partnership with AE's as new customers join your portfolio.
  • Develop in-depth knowledge of our products and understand setup requirements for each application to drive value.
Requirements

To succeed in this role, you will need:

  • 1-3 years of CX/CS experience, preferably with a background in closing revenue expansion or new business.
  • A deep understanding of the marketing technology industry and key players.
  • Some account management experience, including identifying at-risk customers, driving product adoption, and activating existing clients.
  • The ability to thrive in a dynamic, fast-paced environment.
  • Outstanding presentation and communication skills.
  • Excellent problem-solving skills, with a consultative approach to finding the best solution.
What We Offer

We offer a highly competitive salary, estimated at around $80,000 per year, based on industry standards and the location of our headquarters. In addition, we provide:

  • A unique opportunity for real growth and career development.
  • An attractive base + super and commissions package – uncapped earnings.
  • Equity/stock options for all employees, offering a stake in the company's future success.
  • A generous $600 monthly 'Benefits & Wellbeing' allowance, which can be spent as desired.
  • Free snacks and drinks, available throughout the day.
  • Access to end-of-trip facilities, bike storage, and lockers, making it easy to commute to work.
About the Role

This role offers the perfect blend of sales, customer service, and business development. If you're passionate about helping local businesses thrive and have a proven track record of success in a similar role, we encourage you to apply.

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