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Country Road Sales Consultant

1 month ago


Brisbane, Queensland, Australia Country Road Group Full time
Exceptional Customer Experience Specialist Wanted

An exciting opportunity to be part of a growing retail network, delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes. Join our team in a new concession location and contribute to the success of a leading Australian Lifestyle brand.

This role involves collaborating with colleagues to exceed customer expectations by providing great service, excellent product knowledge, and a seamless point of sale transaction. Key responsibilities include:

  • Putting customers at the heart of everything we do by consistently exceeding their expectations
  • Living and role modeling company values, collaborating with your store team to deliver results and contribute to team experience
  • Maintaining a safe workplace for all team members and visitors, promoting wellbeing and contributing to a positive work environment
  • Understanding the brand strategy and how your role contributes to its delivery, demonstrating this in your day-to-day work
  • Utilizing tools to stay up-to-date with the latest products and sharing that knowledge with customers
  • Assisting with the execution of store visual merchandising and presentation to brand standards
  • Contributing to the smooth operations of the store through effective management of stock and loss prevention, providing recommendations for improvement

Attributes you possess:

  • A true passion for fashion and exceptional customer service skills
  • Proactive problem-solving skills and a natural optimism
  • Flexibility to work weekends and late trading hours according to business needs and peak trade periods
  • Embodying the Country Road Group can-do attitude and demonstrating a customer-obsessed culture

Why work for us?

  • Be part of an established and trusted iconic Lifestyle brand house
  • Reward and recognition through generous employee discounts of 40% across all brands (Witchery, Trenery, Country Road, Politix, and Mimco)
  • Excellent career progression opportunities across the Country Road Group within all iconic brands
  • We are a global business with over 600 stores and 6,300 team members, offering a market-leading presence in Australia, New Zealand, and South Africa
  • We have an exciting vision and growth ambition, and we believe enabling the development of our team members is central to achieving this

About Country Road

Country Road inspires modern Australian living every day, famous for effortless style and quality designs that last. We're recognized as a leading responsible retailer, supporting local partnerships with Australian farmers, manufacturers, and First Nations communities. Our commitment to sustainability includes improving traceability through our supply chain and working with suppliers upholding high environmental standards.

Career Progression Opportunity: With over 600 stores and 6,300 team members, we offer a market-leading presence in Australia, New Zealand, and South Africa. This is an exciting opportunity to join our CRew in a new concession location and contribute to the success of a leading Australian Lifestyle brand.

Earn a competitive salary: AU$65,000 - AU$75,000 per annum, depending on experience, plus generous employee discounts and benefits.