Retail Store Operations Manager

1 month ago


Brisbane, Queensland, Australia Witchery Full time
About Witchery

We're an Australian fashion brand delivering on-trend pieces that capture fashion's latest mood. Our heritage is built on outstanding quality and design, empowering women to express themselves through our collections.

Job Title: Retail Store Operations Manager

$85,000 - $95,000 per annum, plus incentives

Job Description:Key Responsibilities:
  • Drive Sales Growth: Assist in driving sales, profit, and productivity by ensuring the achievement of key performance indicators.
  • Customer Experience: Create a warm and genuine customer service experience, focusing on creating a customer-centric culture.
  • Team Leadership: Inspire and empower your team through collaborative leadership, training, and development.
  • Operational Excellence: Manage budgets, interpret financial reports, generate efficient rosters, and maintain operational excellence.
Required Skills and Qualifications:
  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Assist with managing budgets, interpreting financial reports, and generating efficient rosters.
  • Support the manager in managing the performance, productivity, training, and development of the team.
  • Operational excellence, experience with stock control and visual merchandising.
  • Ability to build strong relationships with stakeholders across the business.
Benefits:
  • A competitive remuneration package, including incentives.
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products.
  • Excellent career progression involving regular training and on-the-job development.
  • A genuine, open, and high-performing culture.
  • Opportunity to become involved in our Corporate Social Responsibility program, supporting community partnerships.


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