Leading Air Services Operations Manager

4 days ago


Melbourne Airport, Australia dnata catering Full time

High-Flying Career Opportunity in Melbourne

We are seeking an experienced and motivated Operations Manager to join our high-performance International Flight Catering team based at our busy Melbourne Airport facility on a full-time basis.

About the Role

This key position is responsible for ensuring the overall safety and efficient operation of the Unit, maintaining National Standards, Compliance, and Policies to achieve highest service delivery levels.

  • Manage day-to-day operational activities of the Unit.
  • Coordinate, supervise, and ensure efficient utilisation of the team to provide Service Delivery to all clients and aircrafts.
  • Oversee operational and service delivery activities to ensure flights are serviced according to MPS, meet Customer SLA's, and achieve OTP.
Main Responsibilities

Key responsibilities include:

  • P&L management of Unit and ongoing operational costs.
  • Support business development and implement systems and procedures for efficient and effective operation.
  • Makes recommendations on service procedures, quality improvements, and business development requirements.
Requirements

To be successful in this role, you will need:

  • Demonstrated success in a similar role.
  • Proven supervisory and leadership experience managing a team of 500+ personnel.
  • Substantial exposure to Airline Catering Operation processes preferred but not essential.
Benefits

This role offers:

  • A competitive six figure salary: $120,000 - $150,000 per annum.
  • 5 weeks Annual Leave.
  • Free parking available, staff meals, and uniforms provided.
  • Career development and progression.

We are part of the Emirates Group, Australia's largest inflight catering and retail partner, employing over 4,500 people. We operate 16 catering facilities across 10 cities, producing over 64 million meals and servicing over 250 thousand flights each year.



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