Training & Competency Manager - Pacific

1 week ago


Melbourne, Australia Air Liquide Full time

Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment.

As the Training and Competency Manager, you will manage and lead the successful implementation of Training & Competency across the Pacific (AU & NZ), ensuring a focus on compliance and continuous improvement.

**How will you CONTRIBUTE and GROW?**:

- Promote Safety First behaviour and a continuous improvement quality culture, actively engaging with internal and external stakeholders. Accountabilities include (but not limited to, where the need arises for HSEQ team support, or reasonable duties as directed by the direct Manager)
- Refine and maintain the Competence Management program ensuring competency requirements are established for each job task, as appropriate
- Monitor and evaluate the process effectiveness, in order to determine and implement improvement actions if necessar
- Manage repositories housing training materials including access
- Ensure consistency of HSEQ related training is managed through Facility Training and Qualification Trackers
- Where patterns of data demonstrate gaps in Training & Competency governance, support the closing of actions and consequential improvement
- When the need arises, assist with special project work as needed or as requested by the direct Manager.
- Provide backup support to the HSEQ team if needed
- Report unsafe circumstances or behaviour, gaps to HSEQ Owners
- Act as an advocate for Pacific Safety Vision: “Let’s go home safe and better than the way we came to work”

**We OFFER**:

- Full-time permanent role to be based in any of the major Air Liquide locations in Australia or New Zealand
- Hybrid work arrangement
- Salary Continuance Insurance
- Long-term career development opportunities locally and/or internationally
- Opportunities to undertake interesting and challenging work within Air Liquide’s global business
- Culturally-diverse environment
- Access to Air Liquide’s discount platform with over 350 retailers

**Are you a MATCH?**:

- Minimum 3yrs demonstrated experience in managing Training & Competency systems
- Ability to influence stakeholders at all levels, including demonstrated experience at senior leadership level
- A very high level of attention to detail in all training activities.
- Experience in successfully executing change programs, be the "agent of change"
- Advanced reporting and statistical data skills
- Mature analytical skills

**About Air Liquide**:
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.



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