Medical Front Desk Administrator

3 days ago


Burwood, Victoria, Australia ForHealth Group (Dayforce) Full time

We are seeking a detail-oriented and organized Medical Front Desk Administrator to join our Burwood practice. As a key member of our team, you will be responsible for providing exceptional customer service to patients, managing the front desk reception, and performing various administrative tasks.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to multitask with ease. Previous experience in a medical or administration role is an advantage.

As a valued member of our team, you will have access to a dynamic work environment, ample training opportunities, and internal growth pathways.

This is an hourly paid position with a competitive rate of $35-$45 per hour, depending on experience. You will also receive employee benefits, including dental discounts and mental wellbeing support.

To excel in this role, you will need to possess:

  • Exceptional customer service skills
  • Excellent communication skills
  • Ability to multitask and prioritize
  • Detail-orientated
  • Knowledge of Pracsoft/Medtech is an advantage

Key Responsibilities:

  • Greeting patients and welcoming them into our Centre
  • Collecting and entering patient details into the database
  • Scheduling appointments (when required)
  • Answering telephone calls and enquiries
  • Administration support and other ad hoc duties


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