Medical/dental Receptionist
6 months ago
We are seeking an experienced full-time Medical/Dental Receptionist for a busy Specialist Practice located in our Burwood and Parramatta rooms. Monday to Friday 9.00 am to 4.30pm (times can vary) with an occasional half day Saturday. Immediate start. Experience in medical/dental practice and attention to detail is essential. Must have typing, computer and interpersonal skills.
**Daily duties include**:
- Greet patients in a friendly, courteous and professional manner.
- Answer and manage incoming calls
- Schedule and confirm patient appointments; operation bookings and issue associated documentation
- Data processing
- Patient invoicing and payments including Medicare, DVA and Defence transmissions
- Reconciling EFTPOS and banking
- Dictation typing of reports and medical correspondence
- Accounts payable
- General office administration duties
**Skills and Experience**:
- 2 years minimum medical and/or dental reception experience
- Experience using blue chip/medical director software or equivalent software
- Typing
- Excellent telephone manner
- Excellent verbal and written communication skills
- Professional customer service skills
- Ability to be empathetic to patients
- Self-motivated, reliable and trustworthy
- Warm and friendly personality, with the ability to remain calm and polite in stressful situations
- Ability to work independently as well as part of a team
A probationary period of 6 months will apply. Applications without the above skills will not be reviewed or acknowledged.
Pay: $27.83 - $37.02 per hour
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Dental reception: 2 years (required)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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