Medical Receptionist

1 week ago


Burwood, Victoria, Australia ForHealth Group (Dayforce) Full time
About Our Role

We are seeking a highly skilled and customer-focused Medical Receptionist to join our Burwood practice. As a key team member, you will be responsible for delivering exceptional patient service, managing the front desk reception, and supporting healthcare professionals with general administration duties.

Key Responsibilities
  • Greet patients and provide a warm welcome to our centre.
  • Collect and enter patient details into our database system.
  • Schedule appointments as required, ensuring efficient use of time.
  • Answer telephone calls and respond to patient enquiries in a professional manner.
  • Provide administrative support and assist with ad-hoc tasks as needed.
Requirements
  • Exceptional customer service skills, with previous experience in a similar role advantageous.
  • Excellent communication skills, including a professional and personable phone manner.
  • Detailed-oriented and able to multitask effectively.
  • Able to work independently as part of a multifaceted team.
  • Knowledge of Pracsoft/Medtech is an advantage.
Why Choose Us

By joining our accomplished team at ForHealth Group (Dayforce), you'll gain access to a dynamic work environment rooted in purpose and values. Enjoy ample training opportunities, development pathways, and the chance to make your mark in shaping Australia's well-being.


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