Medical Administrative Assistant

7 days ago


Burwood, Victoria, Australia ForHealth Group (Dayforce) Full time

ForHealth Medical Centres is a leading healthcare provider with an expansive network of medical centres across Australia.

We are seeking a highly skilled and experienced Casual Medical Receptionist to join our Burwood practice, providing exceptional customer service to patients and supporting healthcare professionals.

About the Role

  • This is a casual opportunity to work in a dynamic and supportive team environment.
  • You will be responsible for managing the front desk reception, greeting patients, collecting and entering patient details into the database, scheduling appointments, answering telephone calls and enquiries, and providing administration support.

Key Responsibilities

  • Greeting patients and welcoming them into our Centre.
  • Collecting & entering patient details into the database.
  • Scheduling appointments (when required).
  • Answering telephone calls & enquiries.
  • Administration support and other ad hoc duties.

Requirements

  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills including a professional & personable telephone manner.
  • Detail-orientated.
  • Ability to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a multifaceted team and independently.
  • Neat and professional presentation.
  • Mandarin or Cantonese speaking is preferable.

Why Work for ForHealth Group?

  • A competitive hourly rate: $25-$30 per hour.
  • Access to employee benefits that support your mental and physical wellbeing.
  • Enjoy dental discounts for both you and your loved ones.
  • A chance to make a difference in the lives of patients and contribute to a healthier Australia.

About Us

We are a trailblazer in delivering top-notch, accessible healthcare. Our company culture is built on purpose and values, offering ample training, development opportunities, and internal growth pathways for our employees.



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