Strategic Account Growth Expert

4 days ago


Melbourne, Victoria, Australia eFinancialCareers Ltd. Full time

We are looking for an experienced Strategic Account Growth Expert to join our eFinancialCareers Ltd. team in Melbourne.

This is a full-time position with a hybrid remote work arrangement.

The successful candidate will be responsible for:

  • Refining and implementing customer success frameworks to ensure excellence across all levels
  • Fostering strong relationships and strategic account development to contribute to the ongoing growth and success of both eFinancialCareers Ltd. and its clients
  • Providing best practice insights, system configurations, and workflow recommendations to clients

Key qualifications include:

  • 5+ years of experience in account management, customer success, or a related field within a B2B start-up
  • Proven track record of managing ICT solutions and identifying growth opportunities
  • Excellent problem-solving skills with a proactive approach to client success


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