Client Success Director

5 days ago


Melbourne, Victoria, Australia Internetwork Expert Full time

At Internetwork Expert, we're passionate about delivering exceptional digital marketing solutions for our clients. Our team of certified professionals is dedicated to helping businesses thrive in today's fast-paced digital landscape.

We're seeking a Senior Account Manager to join our account management team in Melbourne. As a key member of our team, you'll be responsible for:

  • Developing and executing strategies to drive business growth and improve client satisfaction.
  • Collaborating with internal teams to ensure seamless delivery of projects and excellent results for clients.
  • Maintaining high levels of client satisfaction through effective service levels and proactive issue resolution.
  • Identifying opportunities for growth and implementing strategies to increase revenue and expand client relationships.

The ideal candidate will possess:

  • Proven experience in account management, client services, or client management in the digital marketing space.
  • Agency experience preferred, with a strong understanding of SEO, PPC, social media advertising, and web builds.
  • Excellent communication, project management, and problem-solving skills.
  • A positive attitude and solutions-focused approach to work.


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