Loyalty Fulfilment Specialist
1 day ago
We are seeking a skilled professional to support the delivery of new offers and benefits. This role will involve recommending enhancements to the digital delivery of the Loyalty program, analysing current processes, and developing project plans with partners.
- Recommend enhancements to the digital delivery of the Loyalty program.
- Analyse current processes and their impact on Member Loyalty and program efficiency.
- Develop project plans with partners including data changes and specifications, system test plans, user and training documentation.
- Support Core Loyalty communications to Members.
- Deliver fulfilment of promotional credits and rewards to Members and report to the Operations Manager.
The ideal candidate will have strong retail experience, skills in SQL development, and analytical skills with attention to detail and accuracy. They will also be able to develop business process skills to recommend changes and outline impacts.
This is a 12-month contract role with a flexible working model. The successful candidate will be highly organised and process-oriented, with the ability to work independently and as part of a team.
In order to excel in this position, you will need to possess excellent communication skills, be highly motivated and self-driven, and be able to prioritise tasks effectively.
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