Loyalty Fulfilment Analyst

12 hours ago

Melbourne, Victoria, Australia MYER Full time
Overview

MYER is looking for a Loyalty Fulfilment Analyst on a 12-month FTC to support the delivery of new MYER one offers and benefits. This role sits within the Marketing and Loyalty department with a flexible hybrid working model (Docklands Support Office and Work-From-Home).

Location: Docklands, Victoria, Australia (hybrid role).

Responsibilities
  • Recommend enhancements to the digital delivery of the Loyalty program.
  • Analyse current processes and their impact on Member Loyalty and program efficiency.
  • Recommend new processes after developing alternatives and assessing impacts of changes.
  • Develop project plans with partners including data changes and specifications, system test plans, user and training documentation.
  • Support Core Loyalty communications to Members.
  • Deliver fulfilment of promotional credits and rewards to Members and report to the Loyalty Operations Manager.
  • Collaborate with partners including Legal, Compliance, MYER IT, Store Operations, third party providers and others to ensure that Colleagues are properly briefed and trained.
  • Ensure Session M Business processes are properly documented.
  • Member data is accurate and shared within company guidelines.
  • Ensure MYER one Loyalty Program Terms & Conditions are met.
About you
  • Strong retail experience with empathy in how changes in the customer experience impact loyalty.
  • Skilled SQL developer with ability to query complex relational databases.
  • Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
  • Ability to develop business process skills to recommend changes and outline impacts.
  • Experienced user of Microsoft Office applications.
  • Highly organised and process oriented.
Benefits
  • Generous team member discounts on all MYER products, including team-member exclusive discounts.
  • Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work.
  • A supportive leadership and team network to set you up for success.
  • Career growth and succession opportunities across the business.
Job details
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Marketing
  • Industries: Retail
#J-18808-Ljbffr

  • Loyalty Fulfilment Analyst

    9 hours ago

    Melbourne, Victoria, Australia MYER Full time

    Overview MYER is looking for a Loyalty Fulfilment Analyst on a 12-month FTC to support the delivery of new MYER one offers and benefits. This role sits within the Marketing and Loyalty department with a flexible hybrid working model (Docklands Support Office and Work-From-Home). Location: Docklands, Victoria, Australia (hybrid role). ...

  • Loyalty Fulfilment Analyst

    3 days ago

    Melbourne, Victoria, Australia Myer Pty Ltd Full time

    From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best....

  • Loyalty Analyst

    4 weeks ago

    Melbourne, Victoria, Australia Sigma Healthcare Full time

    Join to apply for the Loyalty Analyst role at Sigma HealthcareJoin to apply for the Loyalty Analyst role at Sigma HealthcareSigma Healthcare is a leading Australian retailer, wholesaler, and distributor supporting community pharmacies nationwide. With close to 1,000 franchisees across Chemist Warehouse, My Chemist, Amcal, Discount Drug Stores, and...

  • Loyalty Analyst

    4 weeks ago

    Melbourne, Victoria, Australia Sigma Healthcare Full time

    Join to apply for the Loyalty Analyst role at Sigma HealthcareJoin to apply for the Loyalty Analyst role at Sigma HealthcareSigma Healthcare is a leading Australian retailer, wholesaler, and distributor supporting community pharmacies nationwide. With close to 1,000 franchisees across Chemist Warehouse, My Chemist, Amcal, Discount Drug Stores, and...

  • Senior Loyalty Commercial Analyst

    4 weeks ago

    Melbourne, Victoria, Australia MECCA Brands Full time

    Join to apply for the Senior Loyalty Commercial Analyst role at MECCA Brands10 hours ago Be among the first 25 applicantsJoin to apply for the Senior Loyalty Commercial Analyst role at MECCA BrandsMECCA has a great opportunity for an experienced Customer & Commercial Analyst to join our Beauty Loop team to provide customer and commercial expertise with a...

  • Senior Loyalty Marketing Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Traveloka Full time

    Join to apply for the Senior Loyalty Marketing Analyst role at Traveloka6 days ago Be among the first 25 applicantsJoin to apply for the Senior Loyalty Marketing Analyst role at TravelokaGet AI-powered advice on this job and more exclusive features.It's fun to work in a company where people truly BELIEVE in what they're doingJob DescriptionDesign, implement...

  • Customer Experience Analyst

    2 days ago

    Melbourne, Victoria, Australia beBeeAnalytical Full time $100,000 - $130,000

    Job OpportunityWe are seeking an experienced analyst to play a key role in supporting the delivery of new offers and benefits.About the RoleAnalyse current processes and identify areas for enhancement to drive business growth and customer satisfaction.Develop project plans with partners, including data changes and specifications, system test plans, user and...

  • Senior Marketing Analyst

    3 days ago

    Melbourne, Victoria, Australia Adore Beauty Pty Full time

    Drive growth as Adore Beauty's Senior Marketing Analyst-turn insights into strategy and shape the future of customer loyalty and acquisition.22nd August, 2025 Are you a data storyteller who thrives on turning insights into impact?Do you thrive on uncovering opportunities hidden in numbers and influencing strategy at the highest level?Adore Beauty is...

  • Senior Marketing Analyst

    4 days ago

    Melbourne, Victoria, Australia Adore Beauty Pty Full time

    Drive growth as Adore Beauty's Senior Marketing Analyst—turn insights into strategy and shape the future of customer loyalty and acquisition.22nd August, 2025Are you a data storyteller who thrives on turning insights into impact? Do you thrive on uncovering opportunities hidden in numbers and influencing strategy at the highest level?Adore Beauty is...

  • Senior Marketing Analyst

    5 days ago

    Melbourne, Victoria, Australia Adore Beauty Pty Full time

    Drive growth as Adore Beauty's Senior Marketing Analyst—turn insights into strategy and shape the future of customer loyalty and acquisition.22nd August, 2025Are you a data storyteller who thrives on turning insights into impact? Do you thrive on uncovering opportunities hidden in numbers and influencing strategy at the highest level?Adore Beauty is...