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Sales Development Representative
2 months ago
Cup & Carry, a leading manufacturer of specialized paper and board packaging products, is seeking an experienced Sales Coordinator to join their team. As a Sales Coordinator, you will play a crucial role in driving growth from existing customer bases through high levels of engagement and exceptional service.
Key Responsibilities:
- Manage and support existing customer relationships via phone and email.
- Pitch and present creative solutions to grow sales to existing customers and encourage repeat purchasing and range extensions.
- Contact existing customers as new products or service offerings are introduced.
- Answer customer enquiries, provide quotations, and process orders.
- Support online customers to self-service or qualify them to be directed to the sales team.
- Manage the Sample room and arrange dispatch of samples as required.
- Provide backup to Business Development Managers as needed.
Requirements:
- Proven success in a similar role servicing a broad range of customers across industries such as food and beverage, retail, small business, or corporate events.
- The ability to present solutions to customers, making it easy for them.
- A genuine commitment to providing a great customer experience.
- Highly developed communication skills.
- Strong attention to detail and the ability to organize and prioritize.
- An energetic, fun, and engaging approach.
- A drive for getting results and enjoyment from being part of a team.
- Tech-savvy with the ability to learn new systems quickly (Salesforce and Shopify).
What We Offer:
- A commitment to ongoing professional development through training and being part of a great team and high-performing business.
- A commitment to corporate social responsibility – we support local communities and charities and are committed to sustainable and ethical sourcing.
- A health and wellbeing program to support your overall well-being.
- Access to an active social club.
Cup & Carry is part of Detmold Ventures, a leading manufacturer of specialized paper and board packaging products. We use our online order process, sales team, and digital marketing to get our products out there. Our customers include cafes, pubs, restaurants, and all sorts of food and beverage outlets. We deal with wineries, corporates, small businesses, retailers, online retailers, events, schools, and many more. We also build partnerships with resellers such as marketing agencies, event management companies, and distributors. Employee safety is our top priority, and we want our people to be 100% SAFE & WELL.
