Optimize Customer Experiences

5 days ago

Sydney, New South Wales, Australia beBeeData Full time $105,000 - $130,001
Customer Insights Analyst

We are committed to serving Australian communities with excellence, having grown into a leading company with over 120,000 team members and a diverse portfolio of brands.

About this role:

  • This is an exciting opportunity for you to join our Store Experience and Loyalty team as a Data Analyst on a 6-month fixed-term full-time contract.

You will be empowered to analyze customer shopping behaviors using the largest national data set, providing valuable insights to enhance customer experience.

Key responsibilities:

  • Report directly to our National Analytics Manager
  • Analyze customer shopping behaviors to understand how we can improve performance
  • Measure and communicate marketing and advertising initiatives' effectiveness
  • Develop, maintain, and integrate segmentation and core customer metrics

Requirements:

  • At least 3 years of experience as an analyst or data scientist with proven expertise in planning to post-campaign analysis
  • Experience working with customer data including loyalty, sales, transactional data preferably from e-commerce or retail background
  • Ability to navigate complex retail customer data sets
  • Excellent influencing and storytelling skills
  • Strong attention to detail and time management skills
  • Experience using extraction, exploration, analysis, and visualization tools
  • Proficiency in Power BI, Tableau, MicroStrategy, Oracle SQL, Snowflake

What we offer:

  • Flexible work arrangements to support your wellbeing and professional development
  • Additional leave entitlements to help you balance your work and personal life
  • A supportive team that values your contributions and invests in your growth

Join us and be part of a team that makes a difference in millions of Australian lives.

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