Optimizing Customer Relationships Specialist

23 hours ago

Sydney, New South Wales, Australia beBeeRelationship Full time $90,000 - $121,500

**Customer Engagement Opportunity:**

We are seeking a skilled professional to support the development of loyalty clubs and drive customer lifetime value. The ideal candidate will possess analytical skills, a customer-centric approach, and experience with customer journey optimization.

**Key Responsibilities Include:

  • Developing and supporting loyalty clubs that deliver exceptional customer experiences
  • Analyzing and interpreting customer data to inform strategic marketing initiatives
  • Building relationships with global partners to optimize direct member communication

**Benefits Package:

  • Generous paid annual leave and parental leave policy
  • 24/7 access to employee assistance program for mental health and wellness
  • Co-worker discount on purchases
  • Digital entertainment membership for relaxation and leisure
  • Bonus program for eligible team members
  • Co-worker loyalty program with extra contributions to superannuation fund

**About This Role:**

This is a full-time opportunity until November 2025. The preferred location is our Service Office in Tempe NSW, but remote working from other IKEA AU locations may be considered.

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