Claims Specialist

5 days ago


Perth, Western Australia Suncorp Group Full time

About the Role



We are seeking a skilled Workers Compensation Claims Advisor to join our team at Suncorp Group.



The successful candidate will be responsible for providing exceptional customer service and driving positive outcomes for our customers. Key responsibilities include:



  • Comprehensive assessment of claims, ensuring accurate processing and compliance with legislative requirements;
  • Effective management of claims, including negotiation with third-party providers and internal teams;
  • Development of cost-effective strategies to resolve claims efficiently, minimizing costs;
  • Facilitating early access to suitable rehabilitation, enabling injured claimants to achieve optimal recovery;
  • Providing top-notch customer service, responding promptly to inquiries and resolving issues in a timely manner.


Requirements



To succeed in this role, you will need:



  • Experience in Workers Compensation claims, with a proven track record of delivering results;
  • Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively;
  • Strong analytical and problem-solving skills, with the ability to manage complex claims and develop effective solutions;
  • Ability to work in a dynamic environment, prioritizing tasks and managing multiple projects simultaneously;
  • A strong commitment to exceeding customer expectations and upholding the highest standards of integrity.


What We Offer



Suncorp Group offers a range of benefits to support your career growth and well-being, including:



  • Employee discounts and rewards program, offering exclusive discounts on products and services;
  • Study support, encouraging external learning and professional development;
  • Parental leave, providing 20 weeks of paid leave for primary carers;
  • Wellness initiatives, promoting health and financial wellbeing through discounted gym memberships and health insurance options.


The estimated salary for this role is $80,000 - $110,000 per annum, depending on experience and location.


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