Strategic Client Relationship Manager

1 day ago

North Ryde, New South Wales, Australia Cerner Full time

Job Description

Cerner is seeking a seasoned Strategic Client Relationship Manager to lead the overall relationship for key strategic clients in New South Wales. This role is responsible for building and maintaining relationships at all levels of the organization, developing and advancing growth strategies, and overseeing all aspects of Cerner-related engagement.

Key Responsibilities

  • Manage complex client relationships and advocate for the client within Cerner
  • Build and maintain relationships at all levels and strategic partnerships with C-suite executive leadership and across the client organization
  • Build sales pipeline and growth by identifying opportunities for existing Cerner portfolio as well as positioning broader Cerner offerings
  • Lead all aspects of all engagements with the client to achieve consistency in strategy, messaging, and quality of interaction
  • Provide oversight of implementation delivery to ensure that value is delivered to the client as committed
  • Continuously grow the client satisfaction and reference-ability of the client to and ensure clients actively promote the value of the client relationship
  • Support the effective and efficient operational management of the client including invoicing, accounts receivable, collections, and contractual interactions

About Us

Cerner is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

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