Compliance Expert

4 weeks ago

Sydney, New South Wales, Australia Westpac Group Full time

We are seeking a senior compliance professional to join our team as Senior Manager, Customer Solutions Compliance. This is an excellent opportunity to drive regulatory excellence and make a significant impact on our business.

About the Role

This role is responsible for providing dedicated second line compliance support to the Customer & Corporate Services division of Westpac Group, focusing primarily on Customer Solutions. As a Senior Manager, you will be responsible for:

  • Providing compliance advisory support to the Customer & Corporate Services Business Units.
  • Reviewing and advising on projects and key regulatory and business changes.
  • Providing advice on regulatory based change initiatives impacting the Customer & Corporate Services Business Units.
  • Supporting the Compliance coverage and engagement model to deliver a mature 3LoD model.
  • Continually monitoring the compliance risk and control environment through review of reports, data, industry trends, and liaison with internal and external contacts.
  • Developing strong relationships with business partners, supporting the overall business agenda, whilst maintaining necessary functional independence.
  • Being effective and proactive in spotting and identifying and shaping issues including in governance forums such as Risk Committees, Working Committees, and Management meetings.
  • Team working with other members of the Customer & Corporate Services Compliance team to ensure there are no gaps in coverage with respect to Customer & Corporate Services Compliance Division.
  • Forging effective relationships relating to specific Customer & Corporate Services matters.
  • Supporting regulator communications and interactions, including ASIC, AFCA, and OAIC.

This is a permanent, full-time position that offers flexible work arrangements. You will have the opportunity to work collaboratively with a talented team of professionals who share your passion for delivering high-quality results.

About You

To be successful in this role, you will need:

  • A degree qualification, minimum of a bachelor degree.
  • 7+ years' experience in large corporations or a regulator.
  • Prior senior manager experience in the banking or finance industry.
  • Experience and understanding of retail banking products, agile projects, competitive environment, or the financial services industry.
  • Demonstrated experience in managing key stakeholder relationships at a senior level both internally and externally.
  • Knowledge of relevant legal and regulatory environments and experience in managing implications in Retail banks; particularly, with relevance to the specific business unit.
  • Ability to adapt to rapid digitisation and technology change in financial services and/or Australian Retail financial product and services.
  • Experience in driving and managing strategic projects and programs of work.
  • Comprehensive knowledge of compliance developments to identify emerging risks that may affect the business today or in the future.

You will also be comfortable working in a fast-paced environment, prioritising tasks effectively, and meeting deadlines.

Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Competitive salary: $120,000 - $150,000 per annum (dependent on experience).
  • Ongoing learning and development opportunities.
  • Flexible work arrangements.
  • Generous parental leave policies.
  • Opportunities to work with a collaborative and supportive team.

We are committed to creating a culture that values diversity, inclusion, and accessibility. We encourage applications from candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans, and reservists, and Indigenous Australians.

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