Retail and Tea Connoisseur Leader

3 weeks ago

Brisbane, Queensland, Australia T2 Tea Full time

About the Role

  • As a T2 Store Manager, you will be responsible for the day-to-day management of the retail store, including effective rostering, visual merchandising, managing deliveries and stock.
  • Lead and embed a culture with the T2 Values that builds a team of engaged product and brand ambassadors within your store.
  • Drive exceptional customer service, resulting in increased customer satisfaction and loyalty.
  • Achieve budgeted sales, wage targets, and manage other controllable costs.
  • Ensure your store is operating according to T2 policy, processes, and guidelines communicated from your Line Manager and Support Office.
  • Identify team development needs and motivate to drive performance for future succession.
  • Enjoy a unique work-life balance with every Sunday and Monday off.

About You

  • You will inspire your team to deliver customer excellence in all facets of store operations.
  • With a background in retail management, you will be passionate, commercially minded, and focused on delivering positive results for the business.
  • Have strong communication skills and excellent time management skills.

A Little About T2

We are a B Corp Certified Organisation.

At T2, we are all about the love of tea and delivering an exceptional customer experience. We offer one of the largest ranges of specialty teas from around the world. Our customers can explore and discover the art of brewing the perfect cup.

T2 values courage, curiosity, creativity, passion, generosity, and accountability.

We celebrate our tea-mates' uniqueness and love the character they bring to the T2 brand.

The T2 Perks

  • Competitive salary on offer
  • Bonus earning potential with our Performance Based Incentive Program + Monster Sales Monthly Incentive Program.
  • Enjoy up to 50% off all things brewing, storing, stirring, and sipping with endless cups of tea.
  • Swap Public Holidays Program.
  • T2 Heroes Awards: with an annual overseas Tea Trip.
  • Events Active Social Calendar.
  • Well-being Initiatives.
  • Employee Assistance Program (EAP).

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