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Claims Consultant

1 month ago


Sydney, New South Wales, Australia Ethos BeathChapman Full time
Company Overview

Ethos BeathChapman aims to become Australia's premier personal injury insurer. We foster a culture that empowers our team members to make impactful decisions and supports their journey toward success.

Job Summary

We are seeking passionate Claims Consultants, Case Managers for our Workers Compensation and Compulsory Third Party (CTP) claims team. This position emphasizes providing outstanding customer service while adeptly handling a portfolio of intricate personal injury claims.

Key Responsibilities:
  • Claims Management: Manage claims in alignment with regulatory guidelines to facilitate quick resolutions.
  • Stakeholder Engagement: Actively engage with stakeholders and promptly address activities and incoming correspondence to expedite the resolution of claims.
  • Rehabilitation Needs: Assess rehabilitation needs and manage payments in accordance with regulatory timeframes.
  • Collaboration: Collaborate with internal teams to discuss strategies and file direction, enhancing claim outcomes.
  • File Management: Maintain effective file management practices and utilize reporting systems for proactive management.
  • Litigated Claims: Manage and negotiate pre-proceedings and litigated claims through effective communication with claimants and solicitors.
Requirements:
  • Experience: At least 6 months + in insurance.
  • Desirable Experience: Personal Injury, Return to work or Workers compensation experience.
Essential Skills:
  • Analytical Abilities: Strong analytical and problem-solving abilities.
  • Communication Skills: Excellent communication and negotiation skills.
  • Attention to Detail: Attention to detail and commitment to high-quality customer service.
  • Time Management: Time management and adaptability in a dynamic environment.

We offer a competitive salary range of $80,000 - $110,000 per annum based on location and experience.