Customer Banking Specialist
2 days ago
We are seeking a highly skilled Customer Banking Specialist to join our Retail Banking Services team at CommBank. As a key member of our team, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.
Key Responsibilities- Provide in-depth conversations with customers to understand their banking needs and provide tailored solutions.
- Support customers with account maintenance, credit product applications, and financial health checks.
- Educate customers on our in-branch technology and digital banking options.
- Problem-solve and provide effective solutions while championing our risk-adverse culture.
- Experience in delivering exceptional customer service in a financial services, retail, or hospitality environment.
- Excellent communication skills and ability to articulate financial terms clearly.
- Ability to ask questions, find solutions, and act with integrity while placing the customer at the centre of everything you do.
- Ability to work in a busy and commercially driven retail environment.
- Genuine interest in building a career with CommBank.
At CommBank, we are committed to making a real difference for our customers and the community. We offer a supportive and inclusive work environment, opportunities for career growth and development, and a competitive salary and benefits package.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a genuine interest in building a career with CommBank, we encourage you to apply today.
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Customer Banking Specialist
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Melbourne, Victoria, Australia CommBank Full time{"h1": "Customer Banking Specialist Role Overview", "p": "As a Customer Banking Specialist at CommBank, you will be the public face of our Retail Banking Services team, delivering a seamless banking experience to our customers. Your role will involve having in-depth conversations with customers to understand their banking needs, supporting them with...
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