Hotel Front Desk Agent

2 weeks ago

Adelaide, South Australia beBeeCustomerService Full time $24,000 - $37,400

Key Role of the Front Office Department

Job Description

The front office department plays a vital role in ensuring the smooth operation of our hotel. Key responsibilities include:

Key Responsibilities
  • Welcoming guests and processing their check-ins and check-outs in a timely manner.
  • Managing guest accounts, responding to their requests, and providing information on services and local attractions.
  • Coordinating mail and maintaining accurate records, while also managing office supplies and equipment.

A successful individual will possess excellent communication and time management skills, as well as the ability to work effectively in a team environment.

Required Skills and Qualifications

Experience in customer service is essential, along with intermediate computer skills and a warm, engaging personality.

Benefits

Opportunities for professional growth and development are available for individuals who demonstrate a strong work ethic and a commitment to delivering exceptional customer service.

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