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Front Desk Ambassador
2 weeks ago
We are seeking a motivated and friendly Guest Service Agent to join our team in providing exceptional customer service to our guests. This is a casual position, approximately 25-30 hours per week, including day, afternoon and night shifts.
As a Guest Service Agent, you will be responsible for providing reception service to our guests, handling hotel enquiries, and assisting with front office and accommodation reservations. You will also be required to perform account keeping and cashiering tasks, as well as taking enquiries for events and functions.
Required Skills and Qualifications:- Previous experience in a guest services role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills
- Casual position with flexible hours
- Opportunity to learn new skills and advance your career
- Free coffee and soft drink while at work
- Access to public areas renovation recently completed, new bar, Restaurant and Function spaces
The Hurley Hotel Group operates 235 accommodation rooms across three locations. We have an all-new bar, additional table service restaurant, casual dining area, and additional function spaces. Our Sports Bar has a big update with massive big screen, funnel shaped curved screen around the bar, huge new outdoor area, plus digital darts and Shuffl board all added in.
This position offers a great opportunity to join a dynamic team and contribute to delivering exceptional guest experiences.
Unlock job insightsSalary match Number of applicants Skills match
Application tips:
• Highlight your previous experience in a guest services role
• Emphasize your excellent communication and interpersonal skills
• Showcase your ability to work in a fast-paced environment
• Demonstrate your basic computer skills