Administrative Support Specialist

5 days ago


Brisbane, Queensland, Australia Jb Hi-Fi Limited Full time
About the Role

We are seeking a highly organized and detail-oriented Administration Team Member to join our team at JB Hi-Fi Limited. As a key member of our Home Delivery Centre, you will play a critical role in ensuring the smooth operation of our warehouse and delivery processes.

Key Responsibilities
  • Contribute to the maintenance and distribution of nominated processes and systems, including inbound supplier book-ins, purchase order management, store replenishment coordination, and customer collections.
  • Coordinate the effective and efficient processing of customer deliveries, customer orders, and store replenishment.
  • Work collaboratively as part of a team and with stores to deliver an exceptional and consistent customer experience in line with required procedures and effectively resolve customer complaints and queries as required.
  • Accurate processing of online and commercial solutions orders, ensuring delivery in line with defined timeframes.
  • Continuously improve skills and knowledge through available online platforms and active participation in other development opportunities.
Requirements
  • Efficiency in Microsoft applications.
  • Experience in a high-volume warehousing environment (ideally in the retail, Consumer Electronics, or 3PL sector).
About Us

JB Hi-Fi Limited is a leading retailer of consumer electronics and home appliances in Australia and New Zealand. We are committed to providing an exceptional customer experience and are seeking a talented and motivated individual to join our team.

We offer a supportive and inclusive work environment, opportunities for career growth and development, and a competitive salary and benefits package.



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