
Travel Claims Director
6 days ago
Job Title: Travel Claims Director
About the RoleWe are seeking a highly skilled and experienced Travel Claims Director to join our team. As a key member of our operations department, you will be responsible for managing all aspects of travel claims and medical services.
Key Responsibilities- Oversee the maintenance of effective and consistent claims processes in accordance with relevant legislations.
- Work with quality and performance teams to audit claims processes and identify areas for improvement.
- Leverage group relationships to improve claims processes and reduce costs without compromising service quality.
- Develop strong relationships with underwriting and actuarial teams to understand claims patterns and impacts on reserves.
- Ensure complex and contentious cases are well managed and communicated to stakeholders in a timely manner.
- Oversight of review and implementation of efficient processes ensuring customer safety and well-being in relation to travel and medical assistance/services.
- Proven experience in travel claims management and leadership roles.
- Strong understanding of claims processes, regulations, and industry standards.
- Excellent communication, interpersonal, and analytical skills.
- Ability to work effectively in a team environment and manage multiple priorities.
- Strong problem-solving and decision-making skills.
This role offers a competitive salary and benefits package, including opportunities for professional development and growth.
OthersYou will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.
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