
Travel Insurance Claims Professional
1 week ago
We are seeking a Claims Officer to join our team for a period of three months. This is an excellent opportunity to gain experience in the travel insurance industry and work with a global provider dedicated to delivering exceptional customer service.
The successful candidate will be responsible for managing and processing travel insurance claims, ensuring regulatory compliance, and providing clear communication to customers throughout their claims journey.
- Key Responsibilities:
- Manage a portfolio of claims efficiently in accordance with industry standards and departmental processes
- Communicate effectively with customers via phone, email, or in-person, providing empathy and guidance throughout the claims process
- Review, assess, and process travel claims in accordance with policy terms and conditions
- Make informed decisions on claim assessments that align with policy requirements
- Audit claims data to ensure accuracy across all systems
Requirements:
- Minimum 12 months experience in an insurance or financial services role, preferably in claims processing and customer service
- Ability to make effective decisions and provide clear communication
- Strong organisational skills and ability to prioritise tasks in a dynamic environment
- Excellent written and verbal communication skills, with the ability to simplify complex information
- Proficient in claims management systems and MS Office
On Offer:
- Immediate start date
- Potential extension beyond the initial three-month period
- Rota: 7 days a week, 8am-8pm
- Hybrid working opportunities – 3 days office/2 days WFH per week
-
Claims Consultant Pet Insurance
6 days ago
Brisbane, Queensland, Australia Auto & General Insurance Full time**The Role**As our new Claims Consultant, you will be responsible for supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims while consistently delivering high levels of customer service. The role reports to the Pet Health Claims Team Leader and is primarily site based in our Toowong...
-
Claims Assessor Pet Insurance
6 days ago
Brisbane, Queensland, Australia Auto & General Insurance Full time**The Role**Reporting to the Pet Health Team Leader, you will be responsible for administering claims in a timely manner while delivering consistently high levels of customer service. The role is primarily site based in our Toowong office. Your main duties and responsibilities may include, but will not be limited to;- With a high attention to detail,...
-
Travel Claims Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeClaims Full time $60,000 - $100,000Job DescriptionWe are seeking a professional to manage and process travel insurance claims, delivering exceptional customer experiences and ensuring regulatory compliance.Assess claims with accuracy, empathy, and diligence, guiding customers through the claims process smoothly and confidently.Review, assess, and process travel claims with attention to policy...
-
Insurance Claims Professional
2 weeks ago
Brisbane, Queensland, Australia beBeeClaims Full time $110,000 - $135,000Job TitleAbout the RoleAre you a seasoned leader with experience in managing complex claims? Do you have a passion for delivering results-driven solutions that meet business objectives?We are seeking an experienced Claims Manager to join our team. In this role, you will be responsible for providing leadership and direction to a team of professionals,...
-
Team Leader Pet Insurance Claims
1 week ago
Brisbane, Queensland, Australia Auto & General Insurance Full time**The role**As our new Pet Claims Team Leader, you will report to the Operations Manager Pet Insurance and be responsible for leading, developing and coaching a team of Claims Consultants to provide exceptional customer service to our customers.**You will**:- Lead the team to execute a high standard of service and process adherence- Monitor and support the...
-
Insurance Claims Professional
2 weeks ago
Brisbane, Queensland, Australia beBeeClaims Full time $100,000 - $120,000Job Title: Technical Claims OfficerThis is an excellent opportunity to join a dynamic team that values integrity, innovation, and exceptional service.About the Role:Manage a portfolio of technical motor claims, assisting customers throughout the process and ensuring a high level of customer service.Handle a range of complex cases, occasionally needing to...
-
Insurance Claims Professional
2 weeks ago
Brisbane, Queensland, Australia beBeeClaims Full time $73,500Claims Officer JobAre you looking for a challenging role in claims management? As a Claims Officer, you will play a crucial part in assisting individuals with their property insurance claims.Your RoleYou will be responsible for reviewing and assessing incoming insurance claims, providing exceptional customer service and responding to inquiries.Maintain...
-
Travel Risk and Insurance Coordinator
5 days ago
Brisbane, Queensland, Australia beBeeRisk Full time $90,000 - $120,000Job Title: Travel Risk and Insurance CoordinatorOverview:The Travel Risk and Insurance Coordinator is responsible for managing the travel insurance program for our organization, ensuring that employees are adequately covered while traveling internationally. This role involves coordinating with insurance providers, brokers, and other stakeholders to negotiate...
-
Insurance Claims Investigator
2 weeks ago
Brisbane, Queensland, Australia beBeeInvestigator Full time $60,000 - $90,000Job Role:We're seeking a seasoned professional to play a pivotal role in investigating claims and ensuring exceptional customer service. As an insurance investigator, you'll be instrumental in identifying suspicious activities and trends, conducting thorough investigations, and collaborating with internal stakeholders.Responsibilities:Advise and support...
-
Travel Claims Specialist
1 week ago
Brisbane, Queensland, Australia beBeeCustomer Full time $100,000 - $120,000We are seeking a diligent Travel Claims Consultant to join our team.About the RoleThe ideal candidate will have experience managing end-to-end travel claims, be confident in having difficult conversations and dealing with complaints, and possess excellent communication and listening skills.Manage end-to-end travel insurance claimsProvide exceptional customer...