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Customer Service Representative
2 months ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at the Westpac Group. As a Consumer Connect Banker, you will be the primary point of contact for our customers, providing exceptional service and support to ensure a seamless banking experience.
Key Responsibilities- Provide top-notch customer service through inbound calls, resolving customer inquiries accurately and promptly.
- Promote Westpac products and services to customers, highlighting the benefits and features of our financial solutions.
- Contribute to a positive customer experience by building rapport and resolving customer concerns efficiently.
- Work collaboratively with the team to achieve sales targets and improve customer satisfaction.
- Exceptional customer service skills, with the ability to communicate effectively with customers from diverse backgrounds.
- Strong communication and interpersonal abilities, with the ability to work effectively in a team environment.
- Ability to multitask and prioritize effectively, with a focus on delivering high-quality results.
- Proficiency in computer systems and applications, with a strong understanding of financial products and services.
- A positive and can-do attitude, with a passion for delivering exceptional customer service.
- A competitive salary and benefits package, including opportunities for career growth and development.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Opportunities to work with a leading financial institution, with a strong reputation for excellence and customer service.
- A comprehensive training program, with a focus on developing your skills and knowledge in customer service and financial products.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
