Claims Resolution Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeRecovery Full time $100,000 - $130,000

Job Overview

We are seeking a Claims Recovery Manager to lead our Australia & New Zealand Claims Recovery team. As a key member of our recovery team, you will be responsible for managing the day-to-day operations and ensuring timely, accurate, and customer-focused claim resolution.

Key Responsibilities

  • Manage recovery teams to ensure effective claims resolution
  • Perform all functions of recovery on assigned files including initial file review, demands, arbitration, referrals to counsel, negotiation/settlements, and vendor and litigation management
  • Maintain current knowledge of jurisdictions and changes in applicable laws that may affect recovery efforts
  • Engage business stakeholders and provide effective communications on recovery key performance metrics and ad-hoc case updates as required

Requirements

  • Proven experience leading and managing a recovery team
  • Well-developed expertise and technical knowledge on higher value complex claims - particularly Property, Casualty, Financial Lines
  • Thorough knowledge of Australia and New Zealand legal/regulatory and litigation/procedural requirements. Broader knowledge extending into Asia is an advantage
  • Experience in negotiation, mediation, arbitration, and ADR skills on higher value complex claims
  • Ability to contribute and collaborate effectively within a team environment and with internal/external stakeholders at all levels
  • Excellent communication skills (both written and verbal)

What We Offer

  • Opportunity to work with a global market leader
  • Chance to develop your career with a reputable organization
  • Competitive compensation package

How to Apply

To apply for this exciting opportunity, please submit your application via our website.

Note: This job description is a summary of the main responsibilities and requirements for the position. It is not intended to be a comprehensive or exhaustive list of every duty and responsibility required of the employee in this role.

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