Client Focused Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000
Service Delivery Officer Job Description

We are seeking highly skilled and dedicated professionals to join our team as Service Delivery Officers. The role involves working in a scheduled contact centre environment, providing exceptional service to clients.

About the Role

The successful candidate will interact with clients over the phone, supporting them in meeting their tax, superannuation, and registration obligations. They will process account activities received through various channels, applying relevant policies and procedures to inform decision making.

Main Responsibilities
  • Deliver high-quality service to clients in a contact centre environment
  • Interact with clients over the phone to support them in meeting their tax, superannuation, and registration obligations
  • Process account activities received through various channels
  • Apply relevant policies and procedures to inform decision making
  • Work collaboratively as part of a team to resolve issues and contribute to continuous improvement
Requirements

To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should be able to provide high-quality service to clients, while also being responsive and adaptable to changing client and business needs.

Benefits

This role offers a competitive salary and benefits package, including opportunities for career advancement and professional development. You will also have the opportunity to work in a dynamic and supportive team environment.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive team environment

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