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Client Support Specialist
2 weeks ago
Job Title: Client Support Specialist
At our organization, we're seeking a highly skilled and compassionate Client Support Specialist to join our team. In this role, you'll have the opportunity to make a meaningful difference in the lives of individuals who have experienced workplace psychological injuries.
About You:
- You'll be working closely with workers, treatment providers, legal providers, and medical professionals to drive successful outcomes.
- With your extensive experience working as part of a highly resilient team, you'll bring a strong drive and interest in leveraging your customer-focused experience to grow a career in case management.
- You'll also possess experience in Mental Health Case Management within personal injury settings and roles supporting individuals with Mental Health conditions.
Responsibilities:
- You'll build effective working relationships with clients, treatment providers, legal providers, and medical professionals to drive successful outcomes.
- Make key liability decisions and assess claims for reasonable and necessary treatment.
- You'll take a biopsychosocial approach in the assessment and management of injury needs, handle correspondence regarding workers compensation benefits, treatment, rehabilitation, and interpret medical reports.
- Provide timely and effective responses to client needs and ensure accurate processing of claims.
We offer a supportive work environment and opportunities for growth and development. If you're passionate about making a difference in the lives of others and have the skills and qualifications we're looking for, please apply today
