Client Support Specialist

2 days ago

Sydney, New South Wales, Australia Argyle Housing Full time

**Introduction**:
Who are we?
Building a better future for our Communities.
Argyle Housing is a community-managed, not-for-profit, housing organisation. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living. As a community housing service provider we are responsive to local needs and are committed to building sustainable communities in areas of need. Housing services include tenancy management and maintenance.
We are committed to assisting our clients and their communities to achieve a better future.
We have a portfolio of over 2,700 properties and offices in Campbelltown, Bowral, Young, Yass, Goulburn, Griffith, Wagga Wagga, Queanbeyan and Canberra.
**Description**:
The role of Client Support Specialist focuses on key aspects of tenancy management, delivered under the guidelines of the Residential Tenancies Act. A primary focus is for coordinating support services and community participation programs to ensure long term and sustainable tenancies are maintained and connections are built with the communities.
All roles within Argyle Housing are to be performed under the principle of "One Argyle" and with a commitment to client service delivery fostering the approach of 'no wrong door'.
**Skills and Experiences**:

- Cert IV in Social Housing (desirable)
- Up to date knowledge of relevant tenancy and housing legislation
- Knowledge of social housing policies and procedures
- Sound understanding of social and community issues impacting on social and affordable housing clients
- Sensitivity and understanding of cultural and socio-economic characteristics
- Current driver's licence

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