Regional Sales Manager
2 weeks ago
We are seeking a highly motivated and experienced Regional Customer Support Sales Manager to join our team in Ballarat. As a key member of our sales team, you will be responsible for managing and mentoring Customer Support Advisors (CSAs) to meet annual sales goals and ensure customer satisfaction in the region.
Key Responsibilities- Develop and implement annual business plans to achieve sales and margin growth.
- Educate CSAs on promoting Brandt's product support initiatives and empowering them to make a real impact in meeting customer needs.
- Manage CSA processes, including call reporting and target setting, to optimize sales performance.
- Assist CSAs with key customer calls and accounts, providing guidance and support to ensure successful outcomes.
- Establish and measure key performance indicators (KPIs) monthly to track progress and identify areas for improvement.
- Analyze regional coverage and engage with larger accounts to promote Brandt's offerings and identify growth opportunities.
- Provide insights on industry trends and identify new product opportunities to collaborate with internal teams.
- Gather market intelligence on competition and customer trends to inform sales strategies.
- Analyze sales and margin data to identify opportunities for improvement and optimize sales performance.
We are looking for a sales professional with a passion for driving success at both the corporate and individual levels. You will excel at identifying opportunities, inspiring others, and building lasting customer relationships.
- Proven experience in sales management, with a strong track record of driving sales growth and improving customer satisfaction.
- Strong expertise in the heavy equipment industry, particularly in repair and maintenance.
- Excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Highly organized, with the ability to manage multiple projects under time pressure and prioritize tasks effectively.
- Creative, self-motivated, and detail-oriented, with a competitive drive to succeed.
- Strong collaboration skills, with the ability to influence and motivate others to achieve sales goals.
- Willingness to travel as needed to support customer needs and engage with internal teams.
- Competitive salary and incentive earning scheme.
- Career advancement opportunities, with a clear path for professional development across our worldwide network.
- Leadership opportunities, with the chance to shape the future of our sales teams and be supported and backed by management.
- Ongoing training and mentorship, with access to continuous development opportunities and experienced mentors to elevate your skills and career growth.
- Well-being support, with access to our Employee Assistance Program for your mental health.
- The opportunity to make a real impact in the growth and success of our business and our employees.
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