Dedicated Guest Experience Ambassador

6 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $65 - $85

Job Opportunity: Concierge

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We are seeking a dedicated and charismatic individual to join our team as a Full-Time Concierge. The ideal candidate will possess excellent communication skills, be passionate about delivering exceptional guest experiences, and thrive in a fast-paced environment.

Key Responsibilities:

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  • Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning.
  • Provide information to guests about the property and surrounding area amenities, including special events and activities.
  • Answer and process all guest calls, messages, questions, or concerns.
  • Monitor club lounge seating availability, service, safety, and well-being of guests.
  • Report accidents, injuries, and unsafe work conditions to manager.

Requirements:

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  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Strong problem-solving and conflict resolution skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

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  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

How to Apply:

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If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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