Ambassador for Exceptional Guest Experiences

16 hours ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $60,000

At the forefront of the hospitality industry, we seek an exceptional Guest Experience Ambassador to join our esteemed team.

About the Role

This dynamic role presents a unique opportunity for an individual with excellent interpersonal skills and a genuine passion for delivering outstanding customer experiences.

The Guest Experience Ambassador will be responsible for providing top-notch service to owners and guests, ensuring seamless interactions and exceeding expectations at every touchpoint.

Key Responsibilities
  • Greeting and registering guests in a friendly and efficient manner
  • Providing expert recommendations on local attractions and activities
  • Assisting with administrative tasks, including paperwork and communication
Requirements

To succeed in this position, you will need:

  • Previous experience in a similar hotel or hospitality role
  • Exceptional communication and interpersonal skills
  • A proven track record of delivering high-quality customer service
  • Flexibility to work varying schedules, including evenings, weekends, and public holidays
Benefits

We offer a comprehensive benefits package, including:

  • Professional development opportunities to help you grow and succeed
  • Subsidised private health insurance
  • Discounted hotel stays across Australia, Fiji, and New Zealand
  • Birthday leave to celebrate your special day
Work Environment

You will thrive in a fast-paced environment where no two days are ever the same. Our Melbourne-based team is dedicated to providing exceptional service and creating unforgettable experiences for our guests. If you're passionate about delivering world-class customer service and have a can-do attitude, we want to hear from you

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