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Claims Resolution Specialist
3 weeks ago
Job Title: Claims Resolution Specialist
We are seeking a highly skilled and experienced individual to join our team as a Claims Resolution Specialist. In this role, you will be responsible for resolving insurance claims in a timely and efficient manner.
Key Responsibilities:- Ensure prompt and favourable settlement of claims
- Keep clients informed of claim status through regular updates
- Liaise with underwriters, assessors, and legal advisors to achieve settlement
- Maintain compliance with relevant statutory and industry codes
- Utilise claim settlement as a marketing opportunity to promote business growth
- Develop and maintain expertise in insurance principles and practices
- Inform management of work progress and any issues that may arise
- Lead, motivate, and counsel staff to ensure optimal performance
Required Skills and Qualifications:
- Proven experience in claims resolution
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- High level of professionalism and integrity
Benefits:
- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- Collaborative and dynamic work environment
Others:
- Perform other duties as required to support the business
