Client Portfolio Manager

2 days ago

Sydney, New South Wales, Australia HSI Full time

Are you a customer-centric professional with excellent communication and problem-solving skills?

We are seeking an experienced Client Portfolio Manager to join our team at HSI. As a key member of our sales team, you will be responsible for maintaining strong relationships with small- to medium-sized clients, supporting their experience with HSI products and services, and achieving account growth and retention targets.

Key responsibilities include:

  • Maintaining client records and renewals in CRM and other tools
  • Identifying opportunities for account growth and upsell quota achievement
  • Providing system demonstrations to clients to facilitate upsell opportunities
  • Working with clients to ensure appropriate configuration and optimal use of product(s)

The ideal candidate will have 2+ years of experience managing client accounts, 1+ year of experience in achieving account growth targets, and excellent communication and problem-solving skills. Experience in a Health, Safety and/or Employee Wellbeing role is highly desirable.

This is a fantastic opportunity to work with a collaborative and supportive team-based environment, with access to flexible working arrangements and opportunities for professional development. We offer a competitive salary of $85,000 - $110,000 per annum, depending on experience, plus benefits including access to a confidential EAP service, birthday bonus day, and volunteer leave.

About Us:

At HSI, we pride ourselves on our company values of #OwnIt, #Better, and #GotYouBack. We're a company that fosters collaboration, teamwork, and innovation, and we're always looking for talented individuals to join our team.

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