Waterfront Centre Operations Manager
4 weeks ago
Job Summary
The Aquatic Duty Manager plays a critical role in ensuring the smooth operation of the Waterfront Centre. Reporting to the Centre Manager, this position oversees the safety and evacuation procedures, managing the day-to-day activities of the café, aquatics, health club, sports programs, private hires, events, and customer service staff. Strong technical knowledge of pool plant systems is essential for this role.
This leadership position requires an individual who can inspire and motivate team members to deliver exceptional customer service. The ideal candidate will possess excellent communication skills, be able to work effectively under pressure, and demonstrate a commitment to public safety.
Key Responsibilities
- Oversee safety and emergency procedures
- Manage day-to-day activities of staff
- Ensure public safety through effective management of pool plant systems
- Lead by example, promoting a culture of customer service excellence
- Collaborate with team members to achieve common goals
- Develop and implement strategies to improve operational efficiency
Requirements
- Strong leadership experience
- Excellent communication and interpersonal skills
- Technical knowledge of pool plant systems
- Ability to work effectively under pressure
- Current First Aid and CPR certificates
- National Police Check and Pool Lifeguard Certificate
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- Full training and support to ensure success
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