Waterfront Centre Operations Manager

4 weeks ago


Cairns North, Queensland, Australia Belgravia Leisure Full time

Job Summary

The Aquatic Duty Manager plays a critical role in ensuring the smooth operation of the Waterfront Centre. Reporting to the Centre Manager, this position oversees the safety and evacuation procedures, managing the day-to-day activities of the café, aquatics, health club, sports programs, private hires, events, and customer service staff. Strong technical knowledge of pool plant systems is essential for this role.

This leadership position requires an individual who can inspire and motivate team members to deliver exceptional customer service. The ideal candidate will possess excellent communication skills, be able to work effectively under pressure, and demonstrate a commitment to public safety.

Key Responsibilities

  • Oversee safety and emergency procedures
  • Manage day-to-day activities of staff
  • Ensure public safety through effective management of pool plant systems
  • Lead by example, promoting a culture of customer service excellence
  • Collaborate with team members to achieve common goals
  • Develop and implement strategies to improve operational efficiency

Requirements

  • Strong leadership experience
  • Excellent communication and interpersonal skills
  • Technical knowledge of pool plant systems
  • Ability to work effectively under pressure
  • Current First Aid and CPR certificates
  • National Police Check and Pool Lifeguard Certificate

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • Full training and support to ensure success


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    About UsShangri-La The Marina, Cairns is a luxury five-star hotel situated in the heart of Cairns, boasting stunning views of Trinity Inlet.Job OverviewWe are seeking an experienced Restaurant Supervisor to lead our team at The Backyard, overseeing all aspects of restaurant operations. As a dynamic leader with exceptional managerial skills and a passion for...


  • Cairns North, Queensland, Australia Belgravia Leisure Full time

    Company OverviewBelgravia Leisure is a leading provider of leisure management services, operating aquatic centres across Australia. Our vision is to deliver exceptional customer experiences and create vibrant communities.Job DescriptionWe are seeking an experienced Aquatic Centre Operations Manager to oversee the day-to-day activities of our aquatic centre....


  • Cairns North, Queensland, Australia Belgravia Leisure Full time

    About the RoleThe Operations Manager Aquatic Centre will oversee the safe and efficient operation of our centre, ensuring that all activities run smoothly in the absence of senior management. This includes directing staff to manage day-to-day operations, café, aquatics, health club, sports programs, private hires, events, and customer service.This role...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    OverviewAward-winning Shangri-La Cairns, a luxury five-star hotel located on the picturesque waterfront of Cairns, seeks an experienced Chief Technology Operations Director to lead and manage our IT Department.


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    Shangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns.About the RoleWe are seeking an experienced and dynamic Dining Operations Manager to oversee the smooth functioning of our restaurant, from front-of-house to back-of-house operations. This role requires a strong leader with exceptional managerial skills, a passion for...

  • Duty Manager

    1 month ago


    Cairns North, Queensland, Australia Belgravia Leisure Full time

    The RoleThe Aquatic Duty Manager's primary responsibility is to oversee the safety, evacuation, and operation of the entire centre in the absence of the Centre Manager. They are also responsible for directing day-to-day activities of the café, aquatics, health club, sports programmes, private hires, events, and customer service staff.This role requires an...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    Exciting Opportunity at Shangri-La CairnsWe are seeking a seasoned Food & Beverage Team Leader to join our Leadership Team, dedicated to delivering exceptional service and driving revenue growth in our 5-star hotel.About the RoleAs a key member of our F&B Department, you will oversee daily operations across designated service areas, ensuring seamless...


  • Cairns City, Queensland, Australia PULLMAN Full time

    As a seasoned leader in the hospitality industry, you have an exciting opportunity to join Pullman Cairns International as a Hotel Operations Manager. Located in the heart of Cairns City, our hotel offers 324 rooms with stunning waterfront and mountain views, and is part of the esteemed Accor Group.The ideal candidate will be responsible for maintaining the...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    About The RoleShangri-La The Marina, Cairns is a luxury five-star hotel seeking an experienced Restaurant Supervisor to oversee operations at The Backyard.Key ResponsibilitiesEnsure the smooth functioning of all aspects of the restaurant, from front-of-house to back-of-house operations.Supervise an enthusiastic team, instilling a sense of dedication and...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    About the Role:We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Shangri-La The Marina, Cairns.Key Responsibilities:Oversee the smooth functioning of all aspects of the restaurant, from front-of-house to back-of-house operations.Supervise an enthusiastic team, instilling a sense of dedication and shared commitment...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    About the Role:As a key member of our Front Desk team, you will be responsible for managing all activities at the Reception Desk, as well as other hotel operations.Responsibilities:Lead the Front Desk operation and take direction from the Night Supervisor.Maintain high-quality guest services to meet Shangri-La standards.Discuss current and potential problems...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    Experience Required:Managing supply chain operations with a proven track record.Familiarity with procurement systems, such as CHECK SCM/CPM, is advantageous.Proficiency in contract preparation and review, invoicing, and negotiation terms.Excellent proficiency in Microsoft Office (Excel, Outlook).About the Role:Sourcing high-quality products at competitive...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    About UsShangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns.We are part of a leading international company with more than 100 hotels and resorts worldwide.The RoleWe are seeking an experienced Restaurant Supervisor to oversee operations at The Backyard.You will be responsible for...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    About the RoleWe are seeking a highly skilled and motivated Night Auditor to join our team at Shangri-La The Marina, Cairns.ResponsibilitiesAssume responsibility for all activities at the Front Desk, ensuring the effective and efficient operation of the hotel.Collaborate with the Night Supervisor to ensure seamless communication and handovers during...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team in Cairns.Key ResponsibilitiesOversee all activities at the Front Desk, ensuring seamless guest experiences and efficient hotel operations.Work closely with the Night Supervisor to maintain high standards of service and adhere to hotel policies and...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    {"Role": "Information Technology Officer", "About Us": "Shangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns. With 255 guest rooms, 18 function venues and extensive food and beverage facilities, the hotel is part of a leading international company with more than 100 hotels and resorts...


  • Cairns North, Queensland, Australia Belgravia Leisure Full time

    Role OverviewThe Aquatic Duty Manager is responsible for overseeing the safety, evacuation, and operation of the entire centre in the absence of the Centre Manager.Key ResponsibilitiesDirect day-to-day activities of the café, aquatics, health club, sports programmes, private hires, events, and customer service staff.Manage pool plant systems, requiring...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    Shangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns.We are seeking a Senior Hotel Facilities Manager to join our team at our waterfront hotel.About the RoleThe Senior Hotel Facilities Manager will be responsible for planning, directing, controlling and coordinating the activities in the department, such as the operation...


  • Cairns City, Queensland, Australia PULLMAN Full time

    Company OverviewPullman Cairns International is a renowned hotel located in the heart of Cairns City, boasting 324 rooms with stunning waterfront and mountain views. As part of the esteemed Accor Group, our hotel features 13 versatile conference spaces and a breathtaking three-story lobby that exemplifies the 5-star experience the Pullman brand is known...


  • Cairns City, Queensland, Australia Shangri-La Cairns Full time

    Estimated Salary: $120,000 - $180,000 per annumAbout the RoleWe are seeking a highly experienced and motivated Master Hotel Operations Manager to lead our team at Shangri-La The Marina, Cairns.Job SummaryThe successful candidate will be responsible for ensuring preventive maintenance schedules are performed and recorded correctly. They will also provide a...