Dining Operations Manager

4 hours ago


Cairns City, Queensland, Australia Shangri-La Cairns Full time
About Us

Shangri-La The Marina, Cairns is a luxury five-star hotel situated in the heart of Cairns, boasting stunning views of Trinity Inlet.

Job Overview

We are seeking an experienced Restaurant Supervisor to lead our team at The Backyard, overseeing all aspects of restaurant operations. As a dynamic leader with exceptional managerial skills and a passion for hospitality, you will be responsible for delivering exceptional guest experiences.

Key Responsibilities
  • Manage front-of-house and back-of-house operations to ensure seamless service delivery.
  • Lead a high-performing team, promoting a culture of dedication and shared commitment to success.
  • Maintain a solid understanding of restaurant operations, including food and beverage service and customer service principles.
  • Foster excellent communication skills, both written and verbal.
  • Negotiate effectively with suppliers and stakeholders.
  • Exercise strong organizational skills and attention to detail.
Requirements
  • Proven experience as a Restaurant Supervisor or similar role in a high-volume dining establishment.
  • A current Valid RSA (Responsible Service of Alcohol) certification.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Possesses the capability to supervise an enthusiastic team.
  • Strong negotiation skills.
  • Excellent communication skills.
What We Offer
  • A competitive salary of approximately AU$65,000 - AU$75,000 per annum, depending on experience.
  • Career progression and development opportunities worldwide.
  • Duty meals provided in a fully staffed and maintained staff canteen.
  • A CBD location on the Cairns waterfront.
  • Accommodation discounts with the group.
  • The Shangri-La Academy for professional development and learning.
  • A Sales Performance Incentive Program with potential to earn up to 6 months' bonus, paid quarterly.
  • A Hotel Performance-based discretionary Bonus once a year.
  • Other Staff discounts, offers, and more.


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