Claims Specialist

4 weeks ago


Macquarie Park, Australia Coles Full time

About the Role

We're seeking a skilled Tail Claims Specialist to join our Coles Group Self Insurance team. As a key member of our national team, you'll play a vital role in protecting our team members, customers, and business in workers compensation and public liability matters.

Your Key Responsibilities

  • Effectively manage a portfolio of workers compensation claims in accordance with state laws and policies.
  • Determine ongoing liability on complex claims and facilitate resolution with injured team members and treatment providers.
  • Co-ordinate and support services to help injured team members achieve a return to work.
  • Co-ordinate and manage external service and health providers to effectively manage claims and facilitate recovery.

About You

To succeed in this role, you'll need a strong understanding of workers compensation laws and policies, as well as excellent communication and interpersonal skills. Ideally, you'll have 2+ years of experience in claims management, although we'll consider applicants with transferable skills and experience.

What We Offer

At Coles Group, we're committed to supporting our team members' wellbeing and professional development. As a Tail Claims Specialist, you'll enjoy a hybrid work environment, flexible work arrangements, and opportunities for growth and development.

Join Our Team

We're an equal opportunities employer and welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. If you're passionate about making a difference in the lives of our team members, apply now to become a part of our dynamic team.



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