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Technical System Enhancements Specialist
2 weeks ago
We are seeking an experienced professional to lead and deliver enhancements with a clear business lens.
Key Responsibilities:- Collaborate with Module Owners and stakeholders to document requirements and translate them into functional specifications that align with business objectives.
- Provide effort estimates to support prioritisation and sequencing of enhancements, ensuring fit-for-purpose solutions are delivered effectively.
- Configure and maintain TechnologyOne CiA CES modules to support effective business outcomes.
- Collaborate with vendors to ensure timely, high-quality technical delivery aligned with architectural principles.
- Provide specialist technical expertise and act as the application lead for TechnologyOne CiA CES.
- Ensure development approaches align with organisational standards, methodologies, tools, and practices.
- Manage configuration and ongoing administration of user roles, profiles, and permissions in line with organisational structures and security frameworks.
- Provide end-to-end leadership of the system domain to ensure performance, reliability, and continuous improvement.
- Collaborate with support teams to identify and resolve application gaps, enhancing functionality and user experience.
- Develop training materials to support operational handover.
- Maintain knowledge base articles, user manuals, and documentation for effective system use.
- Tertiary qualifications in Computer Science, IT, Software Engineering, or equivalent experience.
- Strong verbal and written communication skills, including to non-technical audiences.
- Proven experience in application configuration, development, and ERP integrations (especially via ETLs).
- Experience supporting TechnologyOne solutions, including BPA workflows, Crystal Reports, XLOne, and ETL integrations.
- Ability to build collaborative relationships across business units to drive shared outcomes.
- Effective time management and multitasking across multiple projects.
- Skilled in maintaining and supporting business-critical IT applications.
- Working knowledge of Microsoft Power Platform (PowerApps, Power Automate, Power BI), SharePoint, and Office 365.
- Familiarity with API concepts, Logic Apps, and Azure Service Bus.
- Proficient in PowerShell scripting for automation and system configuration.
- A flexible, supportive work environment with a strong culture of collaboration and growth.
- Access to diverse professional development opportunities.
- Conveniently located near Westfield shopping centre, with an adjacent gym/pool offering free workout sessions, discounted memberships, and an onsite café.
- Work in a multi-award-winning, architecturally designed office with fully equipped kitchens, free coffee, community library on-site, free parking, and more.
We live our values of dreaming big, empowering each other, and making our community proud. We commit to respond to every applicant and provide equal opportunities for all candidates.
