Product Warranty Claims Manager

5 days ago

Sydney, New South Wales, Australia beBeeWarranty Full time $55,000 - $85,000

**Job Title:** After Sales Support Specialist

Job Description:

We are seeking a detail-oriented and customer-focused professional to manage product warranty claims, solve customer challenges, and ensure every interaction reflects a supportive and trusted brand.

Key Responsibilities:

  • Review, process, and validate warranty claims in line with company policies and guidelines
  • Communicate with customers, dealers, and service providers on claim status and resolutions
  • Investigate and analyze product issues to determine warranty eligibility
  • Keep accurate documentation of claims, decisions, and customer interactions
  • Collaborate with internal teams to highlight recurring issues and support product improvement
  • Monitor and report on warranty trends to support continuous improvement

Requirements:

  • Previous experience in warranty administration, claims management, or a similar role
  • Strong communication skills (written and verbal) with a customer-first approach
  • Ability to interpret warranty terms and conditions accurately
  • Proficiency in Microsoft Office and familiarity with CRM or warranty systems
  • Highly organized, with the ability to manage multiple claims at once

What We Offer:

  • Training and development opportunities to grow your career
  • A supportive and inclusive team culture where your voice matters
  • The chance to make a real impact on customer satisfaction
  • Staff discounts across our full product range
  • Employer Paid Parental Leave Scheme

  • Warranty Claims Resolution Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerSupport Full time $90,000 - $110,000

    We are seeking a skilled Customer Support Specialist to join our team. The ideal candidate will have excellent attention to detail, strong problem-solving skills, and a passion for delivering outstanding customer experiences.Job ResponsibilitiesThe Customer Support Specialist will be responsible for managing product warranty claims, providing accurate and...

  • Warranty Claims Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeClaims Full time $92,631 - $118,879

    Job Title: Warranty Claims SpecialistAbout the RoleWe are seeking an experienced and skilled warranty claims specialist to support our business. As a warranty claims specialist, you will be responsible for managing and processing warranty claims, ensuring timely resolution and maintaining high-quality customer service.You will work closely with multiple...

  • Warranty Claims Assessor

    5 days ago

    Sydney, New South Wales, Australia Apac Full time

    **Job Description**:**The Opportunity**We are seeking a motivated, diligent and customer focused individual to join our high performing team. In this role, you will be responsible for analysing and processing claims submitted by our dealer network across ANZ and ensuring their technical and formal correctness and integrity as per the published terms and...

  • Warranty Claims Expert

    6 days ago

    Sydney, New South Wales, Australia beBeeAdjudicator Full time $90,000 - $120,000

    Warranty Claims ExpertWe are seeking a skilled Warranty Claims Expert to join our team. This role involves adjudicating warranty, goodwill, and extended claims per OEM policies, recalls, and campaigns.Utilize OEM guidelines and local bulletins to advise on warranty claims; ensure prompt and accurate adjudication.Support dealers with claim resolution,...

  • Warranty Claims Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeWarranty Full time $93,646 - $124,959

    **Job Opportunity**We are seeking a highly skilled professional to manage and process warranty claims for all products within Australia, New Zealand, and New Caledonia.The selected candidate will work closely with service teams and global factories to ensure compliance of warranty terms and conditions are met. This includes driving factory recoveries and...

  • Warranty Claims Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia beBeeWarranty Full time $85,000

    Warranty Claims Coordinator JobWe are seeking an experienced Warranty Claims Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing and resolving warranty claims in a timely and professional manner.Key Responsibilities:Manage and process warranty claims in a prompt and efficient manner.Coordinate...

  • Warranty Claims Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000

    As a key member of our Service team, you will play a vital role in the administration of warranty claims at our Chipping Norton Branch.The successful candidate will be responsible for:- Processing and administering branch warranty claims,- Managing claim progress, and providing reports on claim status,- Liaising with the central warranty team to ensure...

  • Vehicle Warranty Claims Manager

    3 days ago

    Sydney, New South Wales, Australia beBeeWarranty Full time $90,000 - $120,000

    Job OverviewThe Warranty Claim Specialist will be responsible for evaluating and resolving warranty claims in accordance with OEM policies and guidelines. This involves reviewing claim submissions, assessing technical information, and making informed decisions regarding claim approvals or rejections. Key ResponsibilitiesReview and evaluate warranty claim...

  • Warranty Claims Expert

    3 days ago

    Sydney, New South Wales, Australia beBeeWarranty Full time $100,000 - $140,000

    About the RoleAs a leading manufacturer of battery-electric, hybrid-electric, and internal combustion passenger vehicles, we are seeking a highly skilled Warranty Specialist to join our team.This role will be based in our Sydney office, reporting directly to the Director of the Aftersales team in Australia. You will work closely with the Aftersales Team in...

  • Warranty Claims Administrator

    5 days ago

    Sydney, New South Wales, Australia beBeeAdministration Full time $60,000 - $70,000

    About the RoleOur organisation is seeking a dedicated administrator to undertake warranty administration for the service department and manage warranties.Ensure all manufacturer guidelines are adhered to in the processing of warranty claims.Adhere to dealership warranty policies and procedures.Maximise warranty labour recovery, minimising lost hours.Develop...