
Warranty Claims Administrator
6 days ago
Our organisation is seeking a dedicated administrator to undertake warranty administration for the service department and manage warranties.
- Ensure all manufacturer guidelines are adhered to in the processing of warranty claims.
- Adhere to dealership warranty policies and procedures.
- Maximise warranty labour recovery, minimising lost hours.
- Develop full knowledge of brand warranty policies, reducing audit risks.
- Meet set monthly closed RO targets.
To be successful in this role, you will need:
- Previous experience as an administrator or coordinator in a similar field.
- Experience with premium brands and automotive DMS systems.
- Strong attention to detail and ability to produce high-quality documentation.
- Ability to work in a fast-paced environment.
Benefits:
- Paid Birthday Leave
- Loyalty Leave - reward loyalty with additional paid days off
- Potential for career growth in a large automotive group
- Training will be provided
The selected candidate will be responsible for ensuring accurate and efficient warranty claim processing, whilst maintaining strong relationships with customers and stakeholders. To excel in this role, you will require excellent communication skills, a proactive approach, and the ability to prioritise tasks effectively.
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