Administrative Support Specialist

2 days ago

Cleveland, Queensland, Australia beBeeCustomerService Full time $62,000 - $74,000
About the Role

As an Administrative Support Specialist, you will provide exceptional customer service and support to patients and practitioners in a fast-paced diagnostic imaging environment.

This is a casual role that requires coverage for unplanned and holiday leave across our Reception teams. You will be responsible for managing both in-person and phone/computer-based services to patients and practitioners.

The ideal candidate will possess excellent multitasking and attention to detail skills, with the ability to work efficiently in a dynamic team setting.

Key Responsibilities
  • Provide exceptional customer service and care, including greeting patients at the front desk, taking, and directing incoming telephone calls
  • Make radiology exam bookings
  • Perform general clerical duties, including data entry
  • Liaise with other receptionists, referring doctors, and other medical professionals in a courteous manner
  • Process Medicare, DVA, Health fund, and WorkCover billing and banking
Benefits and Wellbeing

You will have access to a range of benefits, including:

  • A supportive team culture
  • Ongoing training and development opportunities
  • Variety of work arrangements to achieve work-life balance
  • A range of employee benefits, including discounts and corporate health insurance rates
  • An opportunity to work in an industry that makes a difference to people's lives

We are an equal opportunity employer committed to creating an inclusive workplace. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation, or gender identity.

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