Client Services Liaison
7 days ago
We are seeking a highly skilled and customer-focused individual to join our Client Services team as a Client Services Advisor. As a key member of our team, you will be responsible for delivering exceptional customer service to both internal and external clients of illion.
Key Responsibilities- Customer Service: Provide timely and professional responses to client inquiries, ensuring a high level of satisfaction and loyalty.
- Relationship Management: Build and maintain strong relationships with internal stakeholders, ensuring seamless communication and collaboration.
- Product Knowledge: Develop a deep understanding of illion's products and services, enabling you to provide expert consultation and guidance to clients.
- Problem-Solving: Utilize strong problem-solving skills to resolve client issues and concerns in a timely and effective manner.
- Team Collaboration: Work closely with cross-functional teams to achieve business objectives and drive customer satisfaction.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
- Customer Focus: A genuine passion for delivering exceptional customer service and a commitment to meeting and exceeding client expectations.
- Technical Skills: Proficiency in Microsoft Office products and a willingness to learn and adapt to new technologies.
- Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Teamwork: A collaborative mindset and a willingness to work effectively with others to achieve business objectives.
illion is a leading provider of data and analytics solutions, dedicated to helping businesses make informed decisions and drive growth. Our team is passionate about delivering exceptional customer service and building strong relationships with our clients.
We value diversity and inclusion, and we are committed to creating a workplace culture that is inclusive, respectful, and supportive of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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