Client Liaison

7 days ago


Melbourne, Victoria, Australia Tiffany & Co. Full time
About the Role

We are seeking a highly skilled and experienced Client Advisor to join our team at Tiffany & Co. in Melbourne. As a Client Advisor, you will be responsible for delivering an exceptional customer experience, building meaningful relationships with our clients, and driving sales growth.

Key Responsibilities
  1. Client Engagement: Proactively communicate with clients to understand their needs and preferences, ensuring a tailored and personalized experience.
  2. Sales Performance: Meet and exceed sales targets, while maintaining a high level of customer satisfaction.
  3. Team Collaboration: Work closely with colleagues to achieve business objectives and contribute to a positive and dynamic team culture.
  4. Continuous Improvement: Stay up-to-date with industry trends and best practices, and implement new ideas and strategies to drive business growth.
Requirements
  1. Experience: 2-3 years of experience in a sales or customer service role, with a proven track record of meeting targets and KPIs.
  2. Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  3. Adaptability: Ability to work in a fast-paced environment, with flexibility to work non-traditional hours, including weekends and holidays.
  4. Passion for Luxury: A genuine passion for the luxury industry and a deep understanding of the Tiffany & Co. brand.
What We Offer
  1. Competitive Salary and Incentives: A generous salary, commission, and incentives package, with opportunities for career growth and development.
  2. Dynamic Team Culture: A fun and dynamic team culture, with a focus on wellbeing, innovation, and growth.
  3. Endless Career Opportunities: Opportunities to work with the largest luxury group in the world, with endless career opportunities and professional development.


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