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Customer Service Liaison
2 months ago
NHP Electrical Engineering Products is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Liaison. This role is a critical part of our business, providing first-class support to our customers and helping us build strong relationships with them.
Key Responsibilities- Provide technical support and customer service to NHP's commercial client base, ensuring their needs are met and exceeded.
- Handle technical inquiries and resolve customer issues in a timely and professional manner.
- Work closely with internal stakeholders to achieve desired outcomes and improve customer satisfaction.
- Maintain accurate records and documents related to customer activity.
- Contribute to continuous improvement initiatives and ensure the prompt resolution of customer enquiries.
- Technical aptitude and experience in the electrical industry.
- A can-do attitude with strong customer focus and excellent communication skills.
- Ability to work with a range of different people and styles, and a willingness to learn and develop with the business.
- Proactive, enthusiastic, and self-motivated individual with good time management skills.
- Competitive base salary and superannuation.
- Free parking onsite.
- Training and development opportunities to help you grow in your career.
- A great place to work with a culture that encourages work-life balance and professional development.
- Access to an Employee Assistance Program for you and your family.
NHP Electrical Engineering Products is an equal opportunity employer committed to providing a working environment that values diversity and inclusion. We are proud of our community partnerships and our commitment to local industry and social responsibility.
