Sales Leader for Modern Work Solutions

Overview

Why Microsoft

At Microsoft, our mission is to empower every individual and organization globally to achieve more. We cultivate a culture of growth, innovation, and collaboration, grounded in our core values of respect, integrity, and accountability. This environment fosters inclusion, allowing every employee to thrive both professionally and personally.

As Elena Wise, ANZ Specialist Team Unit Lead, shares, "I have never encountered a workplace where every employee is so passionately aligned with the company's vision and mission as at Microsoft. This shared purpose unites us and shapes our actions. In a recent employee survey, the term 'Proud' overwhelmingly captured our collective sentiment about working here."

If you are a passionate sales leader dedicated to empowering your team to excel, this role is tailored for you. You will guide a team of sales specialists focused on transforming customer work cultures and enhancing productivity through Microsoft solutions.

We seek an individual who can assist organizations navigating significant shifts in their operational frameworks as we embrace a hybrid work model and the future of AI. Microsoft is leading this transformation, and you will play a crucial role in helping businesses rethink their strategies to ensure success in this evolving landscape.

Role Purpose
As the ANZ Sales Manager for Modern Work, you will inspire and lead a team of sales specialists committed to helping customers maximize their potential with Microsoft solutions. This position offers you the chance to mentor your team in building strategic relationships, delivering innovative solutions, and enhancing customer satisfaction and loyalty within the Modern Work Solution Area. You will also have opportunities for personal growth by learning from senior leaders, collaborating with cross-functional teams, and expanding your professional network. This role will challenge you to cultivate a diverse and inclusive work environment, achieve ambitious objectives, and create a positive impact for our customers, our organization, and yourself.

Qualifications

• 7+ years of experience in technology-related sales or account management within a SaaS or similar organization. Alternatively, a Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field along with 6+ years of relevant experience.
• Previous sales management experience in a SaaS or similar organization is preferred but not mandatory.

Skills & Capabilities:

Influence for Impact: You will provide leadership and sponsorship, collaborating to turn challenges into opportunities while supporting teams and driving strategic changes across Microsoft.
Ownership Mentality: You will be accountable for team engagement and performance, collaborating to implement change, assess risks, delegate tasks, and navigate complexity. You will maintain awareness of the internal and external landscape to drive effective change.
Critical Thinking: You will seek diverse perspectives, understand market dynamics, proactively plan for change, and assess risks while considering broader business impacts in decision-making.
Customer Centric: You will develop and coach sales strategies that prioritize the strategic goals of customers and partners, fostering mutually beneficial partnerships. This includes understanding unique needs, demonstrating solution value, and providing ongoing support for sustained success.
Culture (includes D&I): You will be recognized as a culture builder, influencing behaviors related to communication, leadership styles, diversity and inclusion, and work/life balance.
Thought Leadership: You will demonstrate deep industry knowledge, articulating insights through storytelling and creating valuable content in various formats. You will be passionate about networking and collaboration, gaining global recognition with a broad reach.
Executive Maturity: You will exhibit sound judgment and behavior in the workplace, managing emotions and relationships during times of ambiguity and pressure, representing an unbiased perspective, and influencing others strategically.
Cross-Solution Transformation: You will amplify your and your team's impact by driving and embedding behavioral and cultural change across teams towards cross-platform solutions that align with customer outcomes.

Responsibilities

• People Leadership
• You will achieve success through empowerment and accountability, adhering to the Model Coach Care approach.
• You will attract, develop, and retain talent, building diverse teams; delivering results through teamwork, serving as a role model for Microsoft values, coaching and developing your team for high performance, and committing to performance management.
• Sales Excellence
• You will lead your team in identifying and tracking new opportunities, bringing impactful industry insights into customer engagements, and leading cross-organizational teams on strategic projects and high-impact solution sales deployments that enable digital transformation and deliver business value.
• You will establish long-term customer satisfaction strategies, guide your team in whitespace analysis, and participate in regular strategic planning for your assigned territory, reviewing plans through ROB meetings and aligning team objectives across departments.
• You will ensure your teams meet sales targets and operational standards while maintaining the health of metrics within the assigned territory, mentoring and coaching your team to enhance their knowledge of sales or products and ensuring they complete necessary training and obtain required certifications.
• You will build and transform new markets, participate in planning, guide teams in identifying potential business within the assigned territory, oversee end-to-end business operations across ANZ, and complete required training while obtaining relevant product and role certifications aligned with your responsibilities.
• You will lead your team in developing strategies for driving and closing opportunities, guiding them in effective communication with customers to understand their business needs and facilitating customer interactions to assess those needs.
• Scaling and Collaboration
• You will coach your team to learn and apply the orchestration model, guiding them in building a network of partners for cross-selling and up-selling opportunities.
• You will act as a thought leader, helping your team connect Microsoft solutions to tangible customer business impacts.
• You will engage with Core leadership and senior-level stakeholders to secure support for your team and the ANZ area.
• Technical Expertise
• You will mentor your team on business and market knowledge, acting as a thought leader to assist them in connecting Microsoft solutions to customer business impacts.

Benefits and perks may vary based on your employment type with Microsoft and the country in which you work, including industry-leading healthcare, educational resources, discounts on products and services, savings and investments, maternity and paternity leave, generous time off, giving programs, and opportunities to network and connect.